LATEST PSYCHOLOGY

Abstract This article offers a street‐level perspective on welfare conditionality as it was practiced in contracted‐out UK activation programs between 2008 and 2015. Drawing on observation and in‐depth interviews, the article illustrates the ways that behavioral conditionality provided street‐level workers with the means to intensify or moderate activation for particular claimants. Responding to arguments about the curtailment of street‐level discretion, the article argues that in the...

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